Late Cancellation and No-Show Policy

TO OUR VALUED GUESTS:

Your appointments are very important to all members of our team at Drip IV Wellness & MedSpa. Time allocated for an appointment is reserved especially for you: so please arrive at least 10 minutes prior to your appointment time to check-in and complete any necessary paperwork or consultation. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our guests and to provide the best quality and tradition of excellent service for our established and future clientele. Please be advised that should you arrive late for your appointment and we are still able to accommodate you on your scheduled day, your appointment time may be shortened or moved as to not interfere with other guests’ appointments. While all efforts will be made for you to enjoy your full service, service time may be impacted due to late arrival. 

LATE CANCELLATION AND NO-SHOW POLICY:

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. We ask that all guests supply a credit card to have securely on-file. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you:

Notification given at least 24 hours prior to your appointment will receive no charges.

Notification given at least 24 hours prior to your appointment will receive no charges.

No-Shows or notification given less than 24 hour prior to appointment time will result in a cancellation fee amounting to either 15% of the service fee or $30 whichever is greater.

Clients with Frequent Late Cancellation and No-Showed appointments will be required to pay a 50% non-refundable deposit for future appoints, may have online booking restricted or discharged from the practice.